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Paperless Productivity

May 11, 2021

In part two of our series on replacing state legacy systems, Paul Gorman, a former CIO for two state agencies, is joined once again with Terri Jones who has previously directed IT efforts for a large housing  finance and community development agency and currently serves as an Enterprise Advisor at Hyland Software. Together, Paul and Terri continue the conversation of replacing legacy systems with a focus on legacy document management systems (DMS).  

Listen in as Paul and Terri discuss what governments can do when your “whizz-bang” amazing document system hasn't aged well, including: 

  • Pain points that prompt replacement 
  • Reasons to replace a document legacy system 
  • Replacement roadmap 
  • The 5 stages of going paperless