055: Don’t Be Pushed Off a Cliff by Legacy Systems: Part One

Apr 13, 2021

In a life not too long ago, ImageSoft Account Executive Paul Gorman was a CIO for a housing finance agency. Now, Paul kicks off a multi-episode podcast series discussing a long-standing government challenge that’s still causing headaches for staff and constituents today: legacy systems. 

In part one, Paul is joined by previous government colleague Terri Jones, who is now an Enterprise Advisor at Hyland. Terri, too, used to direct IT efforts for a large housing agency, which included leading them through the lifecycle of legacy system replacement. 

Tune in for Paul and Terri’s conversation on how governments can avoid getting pushed off a cliff by their legacy systems, including: 

• Considerations for the CIO at every stage in the replacement cycle 
• The inefficiency sprawls caused by quick-fix point systems  
• Leveraging content services functionality while undergoing legacy replacement construction 
• Automating repetitive government processes with robotic process automation (RPA) so government officials can focus on the higher-level, more human elements of service 
• Successful ERP replacement 

• How the increasingly remote workforce has shaken organizations loose from complacency and prioritized end-user experience, security and overall digital transformation more than ever 
• Much more!